Security & Infrastructure

Your documents are processed on enterprise-grade UK infrastructure with the highest levels of security and compliance.

Tier IV Data Centre

The highest classification available — fully redundant infrastructure with 99.999% uptime

ISO 27001 Certified

International standard for information security management systems

UK Data Sovereignty

Your files are processed and stored exclusively on UK servers — data never leaves the country

100% Renewable Energy

Carbon-neutral facility powered entirely by renewable electricity

Our Infrastructure

All PDF processing is hosted by Fasthosts, a UK hosting provider established in 1998, now part of the IONOS Group (publicly traded, one of Europe's largest hosting companies).

Your files are processed in their £21M purpose-built data centre at Worcester Six Business Park, which is the only Tier IV constructed facility publicly listed by the Uptime Institute in the UK.

Facility Specifications

Tier IV certified by the Uptime Institute — 99.999% availability
3,000 Gbps fibre backbone for high-speed connectivity
Fully redundant power, cooling, and network systems
24/7 on-site engineer monitoring
Biometric access controls and physical security
43,708 sq ft facility with 30,729 sq ft of data centre space

Data Protection

How We Protect Your Files

Encrypted in transit — all file transfers use TLS/HTTPS encryption
Automatic deletion — uploaded files are automatically deleted within 24 hours for free accounts, or 7 days for paid subscribers
No data mining — we never read, analyse, or share the content of your documents
UK data sovereignty — your files never leave UK servers
Session isolation — each processing request is handled independently

Compliance & Certifications

UK GDPR and Data Protection Act 2018 compliant
ISO 27001 — information security management
ISO 50001 — energy management
ISO 19005 (PDF/A) — long-term digital preservation standard support

Account Security

Two-factor authentication (2FA) — protect your account with an authenticator app
Secure password policy — minimum 8 characters with complexity requirements
Account lockout protection — automatic lockout after failed login attempts
HTTP-only secure cookies — SameSite strict policy prevents cross-site attacks
API key authentication — SHA-256 hashed secrets for developer API access
Social login — OAuth integration for secure third-party authentication

Environmental Responsibility

Our hosting infrastructure is committed to sustainability:

100% renewable electricity powering all data centre operations
On-site solar panels supplying approximately 10% of facility power
Sustainable HVO biofuel backup generators (not diesel)
Carbon-neutral construction materials used throughout the facility
15% energy reduction achieved over the past 5 years
Certified by the Green Web Foundation

Questions About Security?

If you have specific security or compliance questions, we're happy to help.